Amenities

Customer Service

Need assistance? Here are some ways to reach us!

Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App.

Chat with us online
Click here to chat with Casey, our digital assistant, by launching the chat icon located at the bottom right corner of the page. Alternatively, you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily. For lost & found and emergency assistance, please call 6557 6557*.
*Calls will be screened to serve you better.

Our Customer Service Counter at Level 2 in front of Watsons operates from 10am to 10pm daily.

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system. 

How do I get a digital queue number?
For more enquiries or to report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily. For found items, kindly call our Fire Command Centre at +65 6634 6824 (24 hours).

About CapitaVoucher

CapitaStar
As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay.

eCapitaVoucher
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide!


Carpark Charges

Mon - Thu 
12.00 am to 5.59 pm: 1st hour @ $2.20 and every subsequent 15 mins @ $0.55
6.00 pm to 11.59 pm : $3.30 per entry

Fri & Eve of Public Holiday
12.00 am to 5.59 pm: 1st hour @ $2.20 and every subsequent 15 mins @ $0.55
6.00 pm to 11.59 pm : 1st 2 hour @ $3.30 and every subsequent 15 mins @ $0.55

Sat, Sun & Public Holiday
1st 2 hour @ $3.30 and every subsequent 15 mins @ $0.55

Motocycle Parking Not Available

Grace period: 10 minutes

Prices indicated above are inclusive of prevailing GST

Family Services

Nursing Room

Located at Levels 1 to 7

Free Wifi

Connect to CAPITALAND FREE WIFI SSID to enjoy free wireless internet surfing. 

Password: freewifi (case-sensitive). 

Terms and conditions apply.