Amenities

Customer Service

Need assistance? Here are some ways to reach us!

Check out happenings, deals and more

Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App.


Chat with us online

Click here to chat with Casey, our digital assistant, by launching the chat icon located at the bottom right corner of the page. Alternatively, you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931

Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily. For lost & found and emergency assistance, please call 6332 9248*.

*Calls will be screened to serve you better.

Our Customer Service Counter (located at Level 4, in front of Typhoon Cafe #04-63/67) operates from 10am to 10pm daily.

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?

About CapitaVoucher

CapitaStar 
As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
 
eCapitaVoucher 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

Find Out More

Carpark Charges

Motor Vehicles
Grace Period: 10 minutes

Mondays to Fridays & Eve of Public Holidays
12.00am - 5.59pm: First hour at $1.95 & every subsequent 15 minutes at $0.55
6.00pm - 11.59pm: $3.25 per entry

Saturdays, Sundays & Public Holidays
12.00am - 2.59am: $0.55 every 15 minutes
3.00am - 5.59pm: First 2 hours at $3.25 & every subsequent 15 minutes at $0.55
6.00pm - 11.59pm: $3.25 per entry

Motorcycles
Grace Period: 15 minutes
Per Entry Charge: $1.30 per entry

Hourly Charges (inclusive of GST)
Height limit: 2.1m

Prices indicated above are inclusive of prevailing GST.

Family Services

Nursing Room

Nursing rooms are located at:

- Level 2, Next to #02-14
- Level 3, Next to #03-28
- Level 3, Next to #03-48
- Level 4, Next to #04-37A
- Level 6, Next to #06-14

Free Wifi

Connect to #CAPITALAND FREE WIFI to enjoy free wireless internet surfing. 

Terms and conditions apply.