Amenities

Customer Service

Need assistance? Here are some ways to reach us!

Check out happenings, deals and more
Discover events, mall information, rewards and best deals at CapitaLand malls! Kickstart your adventure by downloading the CapitaStar App 

Chat with us online
Click here to chat with Casey, our digital assistant, by launching the chat icon located at the bottom right corner of the page. Alternatively, you may also send us an email at retail@capitaland.com and we will be in touch with you shortly.

Contact our Call Centre at 6631 9931
Still can't find the answers you are looking for? Speak to our customer service team from 10am - 6pm daily.
For lost & found and emergency assistance, please call 6314 6200.
*Calls will be screened to serve you better.

Our Customer Service Counter (located on Level 2) operates from 10am to 10pm daily. Last ticket issuance will be at 9.45pm. 

Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.

How do I get a digital queue number?






About CapitaVoucher

CapitaStar 
As Singapore's leading lifestyle and shopping rewards program, CapitaStar rewards you for your everyday spend across participating properties and stores. Embark on a whole new shopping and dining experience as you get to earn cashback (in the form of STAR$®) or use eCapitaVoucher to pay. 
 
eCapitaVoucher 
Hassle-free of carrying physical vouchers & accessing it all through the CapitaStar app. Use eCapitaVoucher at over 3,380 stores across 30 participating properties islandwide! 

Find Out More

Carpark Charges

Change of rates w.e.f. 1 August 2022

Car

Mon - Fri 
12.00am - 5.59pm: $1.35 for 1st hr 
Subsequent 15 mins or part thereof: $0.45
6.00pm-11.59pm: $2.65 per entry

Sat, Sun & PH
3.00am - 5.59pm: $2.65 for 1st 2 hrs
Subsequent 15mins or part thereof: $0.45
6.00pm - 11.59pm: $2.65 per entry
12.00am - 2.59am: Subsequent 15 mins or part thereof at $0.45

Grace period: 10 minutes

Motorcycle

Mon - Sun & PH 
$1.30 per entry

Grace period: 15 minutes

Prices indicated above are inclusive of prevailing GST

Family Services

Playground @ Roof Garden, Level 5 

Nursing Room (Located at Level B1 near Raffles Medical)