SAFRA & 11B PRIVILEGES (“Promotion”)
1 July to 31 December 2024 (“Promotion Period”)
Terms & Conditions
1. This Promotion is exclusive to CapitaStar members who are verified as eligible SAFRA or 11B members (“Eligible Shoppers”). Shoppers can download the CapitaStar mobile application and sign up within the App as a CapitaStar member and be verified as a SAFRA or 11B member via Video Chat to qualify and participate in this promotion.
2. The Promotion mechanics are as follows:
2.1 Eligible Shoppers must be verified as a SAFRA or 11B member via CapitaStar Video Chat verification between 1 July to 31 August 2024. During the Video Chat verification process, members will be required to flash their valid SAFRA or 11B member card to the live Video Chat agent for verification. The Video Chat operates from Monday to Sundays (including PH) from 10am to 6pm. The Video Chat will be conducted over a safe and secure link and will not be recorded for privacy purposes. Any screenshot or image that you upload will not be stored. Do check that your internet connection is stable to ensure a seamless experience. The Terms of Use and Privacy Policy to the usage of Casey and Video Chat function applies.
2.2 Upon verification as a SAFRA or 11B member, members must spend a min. of $100 at Lot One Shoppers’ Mall or Bukit Panjang Plaza from 1 July to 31 December 2024 and upload same-month receipts on the CapitaStar App. Members will receive $8 eCapitaVoucher (“Reward”) upon fulfilling the qualifying spend.
2.3 Eligible Shoppers can combine any number of receipts with a transactional value of Singapore Dollars Twenty (S$20) or more, which have been made from the same calendar month to qualify for the Reward. Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted, for this Promotion, to be combined to satisfy the Qualifying Spend.
2.4 Only receipts snapped and uploaded to the CapitaStar app on the same day of purchase and approved will be accepted for the purposes of satisfying the Qualifying Spend.
2.5 Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for the Promotions. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts. Receipt(s) from non-participating stores, car grooming services, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. eCapitaVouchers or participating stores’ vouchers), AXS / SAM machines transactions and bill payments, purchase of lottery tickets, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions and transactions from pushcarts and stalls at temporary roadshows at Lot One Shoppers’ Mall and Bukit Panjang Plaza are not eligible for use as a receipt in these Promotions. For purchases of goods and services made by instalments, only the instalment receipt showing the value of the purchase(s) will be eligible for use as a receipt in this Promotion. Receipt(s) from deposit placements, order placements, and payments using tenant / credit card loyalty points will not be accepted for the purposes of these Promotions.
2.6 The Reward will be automatically credited directly into the CapitaStar App of the Qualifying Eligible Member upon qualification of all Eligible Receipt(s) snapped and approved.
2.7 Each Eligible Shopper may receive a maximum of one (1) eCapitaVoucher Reward per mall throughout the promotion period.
2.8 The rewards are limited to the first 1,000 redemptions at Lot One Shoppers’ Mall, and the first 800 redemptions at Bukit Panjang Plaza. The redemptions are based on a first-come-first-served basis. Redemption of Rewards are subject to availability at Lot One Shoppers’ Mall and Bukit Panjang Plaza respectively, while stocks last.
2.9 The eCapitaVoucher Reward awarded shall expire 3 months from the date of issuance of the eCapitaVoucher Reward. The Organiser shall not be obliged to entertain any request to extend the validity of the eCapitaVoucher Rewards.
3. All Rewards/Prizes are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated. The Reward must be redeemed by the qualifying Eligible Member and is not transferable to any other shopper. The Management is not obliged to provide a replacement item of equal or similar value once the Reward has been fully redeemed. The Management reserves the right to replace the Reward with an item of similar value at any time without prior notice.
4. The Reward cannot be exchanged for a different denomination and is subject to the relevant terms and conditions governing the use of the same.
5. By participating in this Promotion:
5.1 The Member (CapitaStar members) acknowledges and consents to the processing, collection, use and disclosure of his/her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/en/en/legal-notices/privacy-policy.html and may be amended, replaced, substituted from time to time.
5.2 Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.
6. Acceptance of any reward/prize shall constitute consent on the part of the Eligible Shopper to allow the use of his/her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.
7. All reward/prize are non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
8. The Reward will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
9. The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.
10. The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.
11. By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed to this Promotion Terms and Conditions.
12. This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve any and all disputes.
13. The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.
14. The information stated in this Promotion’s Terms and Condition is correct at the time of printing and is subject to change without prior notice.
15. GENERAL TERMS & CONDITIONS
15.1 The eCapitaVoucher Reward cannot be exchanged for different denominations and are subject to the relevant terms and conditions governing the use of the eCapitaVoucher. Please refer to eCapitaVoucher terms and conditions.
15.2 By participating in this Promotion, the Member (CapitaStar members):
15.2.1 Acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html and may be amended, replaced, substituted from time to time.
15.2.2 Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.
15.3 Acceptance of any Reward shall constitute consent on the part of the Eligible Shopper to allow the use of his/ her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.
15.4 All Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
15.5 The Reward shall be awarded on the presumption that the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are original copies and valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive. In the event any tax invoice, receipt and/ or charge slip is rejected by the Organiser as invalid, the Organiser shall reserve the right to void the Reward awarded to the Eligible Shopper and recover the monetary value of the Reward.
15.6 The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdraw, or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.
15.7 The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.
15.8 By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.
15.9 This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.
15.10 The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence will be entertained.
15.11 Information stated in this Promotion’s Terms and Condition is correct at the time of publication and is subject to change without prior notice.
